LWD
LAi
Accreditation
Memberships and Accreditation
Two memberships that actually mean something, and four affiliated directories that put the rest of a trip together. All of the listings are public — open them.
The two that matter
LWD and LAi
Anyone can put a badge in a footer. These two are checkable, which is the entire point of them.
LWD
Limousine Worldwide Directory
The worldwide register of chauffeur and limousine operators. Our listing there is how a new client verifies that the company behind this site is real, insured and answering the phone — and how we reach a vetted operator in a city we have not driven before.
LAi
Limousine Association International
The association whose standards on chauffeur screening, commercial cover, vehicle inspection and passenger conduct we sign up to, and whose affiliate operators carry our bookings outside the United States.
What membership requires of us
Both organisations exist because ground transportation is an easy business to enter and a hard one to do properly. The standards they set are the ones we in turn require of every operator carrying our work: screened and correctly licensed chauffeurs, commercial insurance at or above the statutory limits, vehicles inspected on the jurisdiction’s schedule, a dispatch contact that answers around the clock, and a complaints route that leads to a person.
The Limousine Worldwide Directory is also how we find an operator in a city we have not driven before. When a client asks for a car in a market where we hold no direct agreement, the register — not a search engine — is where we start, because the listing carries the insurance and licensing evidence that a search result does not.
How to check any operator, including us
- Open the LWD or LAi listing and confirm the company name matches the website you are booking on
- Ask for a certificate of insurance — a legitimate operator produces one within the hour
- Ask who actually carries the trip in the city you are travelling to, and whether they are told your name in advance
- Ask what happens at 3am if the car does not arrive, and whether a person answers that number
- Be suspicious of any company claiming to own vehicles in all fifty states
